Support

Geste v1.0

Something broken, confusing, or missing? Write to dries.hoebeke@pm.me and describe what you were doing when it went wrong. Including your iPhone model and iOS version helps.

Common questions

Where is my data stored?

On your phone. Geste has no account and nothing syncs, so your people, gifts and photos never leave the device — except a Gift Plan you explicitly create and share. See the privacy policy.

I reinstalled the app and everything is gone

Deleting the app deletes its database. There is no cloud backup in v1, though an iPhone backup that includes app data will restore it.

My occasion reminder never arrived

Reminders are local notifications. Check Settings → Notifications → Geste and make sure notifications are allowed; if you declined the prompt when saving the occasion, re-enabling it there and re-saving the occasion will schedule it again.

A contributor says the Gift Plan link doesn't work

Links stop working once you close the plan. Reopen the plan in the app and share a fresh link.

How do I delete a Gift Plan from the server?

Close the plan in the app — that removes it. If you can no longer reach it, email us and we will delete it.

Response time is usually a few days — Geste is made by one person.